THE
PORTOBELLO PHYSIOTHERAPY
COVID-19 POLICY
If a Face to Face consultation is considered to be appropriate then we will go through a Covid-19 Virus Screening questionnaire to ensure that it is safe for you to attend the clinic in person.
The Covid-19 questionnaire will also be emailed to you, and before you can attend it will need to be signed.
24 hours before your appointment the physiotherapist will call you to ask you the same Covid screening questions . You will be then be asked the same questions again at your appointment
All patients planning to attend the clinic in person will be required to complete and return a new consent to treatment before attending the clinic.
If there is less than 24hours cancellation then a full charge maybe incurred.
ON ARRIVAL AT THE CLINIC
There is no longer a waiting area in the gym reception and on arrival I will meet you at the entrance to the club and take you up to the clinic. It is important you arrive on time and if you are early, then please wait out side or in your car, if you are driving. I would advise you to wear suitable clothing for the treatment and bring a facemask.
Once entering the treatment room I will ask you to use Sanitiser gel.
INFECTION CONTROL
The clinic is adhering to strict Infection Control Protocols. This will include ensuring that the clinic room is sanitised before and in between the arrival of each patient.
The Physiotherapist will be wearing personal protective equipment during contact with patients.
All patients will be asked to sanitise/wash hands before leaving.
PAYMENT
The clinic accepts BACS transfers where possible. Cash can be accepted.
I do not accept Debit or Credit Cards.